Terms and conditions.
Last updated 10 November 2026. Questions: zenorigin@synergymarcom.in.
Overview
This website is operated by Strategiq Marcom LLP, trading as Zen Origin. By visiting our site or purchasing from us you agree to these terms. Please read them carefully; if you do not agree, please do not use the site.
Products and pricing
All prices are in Indian rupees and include applicable GST. Shipping is shown separately at checkout. We make every effort to display our products accurately, but natural products vary: honey colour and texture change with the season, and ghee granulation varies from batch to batch. These variations are not defects.
We reserve the right to change prices, discontinue products and limit quantities at any time, and to refuse or cancel any order, including where a pricing or stock error has occurred. If we cancel an order after payment, you will be refunded in full.
Orders and payment
An order is accepted when we send you an order confirmation email. Online payments are processed by PhonePe; Cash on Delivery orders are payable in full to the courier on delivery. Discount codes cannot be combined unless stated and may be withdrawn at any time.
Delivery, returns and refunds
Delivery is governed by our Shipping policy and returns by our Return and refund policy, both of which form part of these terms.
Health information
Our products are foods, not medicines. Information on this site about traditional uses is provided for general interest and is not medical advice. If you are pregnant, nursing, taking medication or have a medical condition, consult your doctor before use. Honey should not be given to infants under one year of age.
Intellectual property
All content on this site, including text, photographs, video and the Zen Origin name and logo, belongs to Strategiq Marcom LLP and may not be reproduced without written permission.
Liability
To the extent permitted by law, our liability for any claim arising from a purchase is limited to the amount you paid for the product concerned. Nothing in these terms limits liability that cannot be limited under Indian law.
Governing law
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Thane, Maharashtra.
Contact
Questions about these terms can be sent to zenorigin@synergymarcom.in or Strategiq Marcom LLP, Surya Heritage, Shop No. 11, Kankiya Road, Mira Road (East), Thane 401105.